1. Introduction
At 3DCloud, we care about the privacy of your personal data. This Privacy Policy explains what data we collect, how we use it, and your rights.
2. Data Controller
Ertuğrul Çetrefli - 3DCloud
Address: Piripaşa Mahallesi, Viran Aralığı Sokak No: 6 Daire: 10, Beyoğlu/İstanbul, Turkey
Tax Office: Kasımpaşa
Tax ID: 35695458690
Phone: +90 850 888 92 88
Email: [email protected]
Web: https://3dcloud.com.tr
3. Data Collected
3.1 Account Information
- Name, surname
- Email address
- Password (encrypted)
- Profile photo (optional)
- Phone number (optional)
3.2 Payment Information
- Billing address
- Payment history
- Credit card information (stored only by payment provider)
3.3 Usage Data
- IP address
- Browser and device information
- Page views and click data
- Uploaded model information
4. Purpose of Data Use
- Service delivery and account management
- Payment processing
- Customer support
- Service improvement and analytics
- Legal compliance
- Marketing communications (with your consent)
5. Data Sharing
We do not share your personal data with third parties except in the following cases:
- Payment processors (PayNKolay)
- Email service providers (Brevo)
- Analytics services
- Legal requirements
6. Cookies
Cookies are used on our platform:
- Essential cookies: Required for session management
- Analytics cookies: For usage statistics
- Preference cookies: For language and theme preferences
7. Data Security
We take the following measures to protect your data:
- SSL/TLS encryption
- Password hashing
- Regular security audits
- Access control and authorization
8. Data Retention Period
- Account data: As long as the account is active
- Invoice data: Legal period (10 years)
- Log data: 1 year
9. Your Rights
Under applicable data protection laws, you have the following rights:
- Right to access your data
- Right to request correction
- Right to request deletion
- Right to restrict processing
- Right to data portability
- Right to object
10. Contact
For privacy questions: [email protected]
Last updated: January 2026
This document is legally binding