Pre-Contractual Information Form
(Under Turkish Consumer Protection Law No. 6502 and Distance Contracts Regulation)
1. Seller Information
| Title: | Ertuğrul Çetrefli - 3DCloud |
| Address: | Piripaşa Mahallesi, Viran Aralığı Sokak No: 6 Daire: 10, Beyoğlu/İstanbul, Turkey |
| Tax Office: | Kasımpaşa |
| Tax ID: | 35695458690 |
| Phone: | +90 850 888 92 88 |
| Email: | [email protected] |
| Web: | https://3dcloud.com.tr |
Detailed company information is provided in the Distance Sales Agreement.
2. Product/Service Information
Service Type: Digital 3D Model Hosting, Embed Widget, and AI Model Generation Service
Key Features:
- Cloud-based 3D model storage
- Embeddable 3D viewer for websites
- Multi-format support (GLB, GLTF, OBJ, FBX, etc.)
- AI-powered 3D model generation (plan dependent)
- API access (plan dependent)
3. Price Information
- All prices include VAT
- Current prices can be viewed on the Pricing page
- Payment: Credit card, debit card, or bank transfer
4. Delivery
- Delivery Method: Digital delivery (instant)
- Delivery Time: Service activated immediately after payment confirmation
- No physical delivery involved
5. Right of Withdrawal
IMPORTANT NOTICE
Pursuant to Turkish Consumer Law No. 6502 and Distance Contracts Regulation Article 15(ğ), the right of withdrawal cannot be exercised for services instantly performed electronically.
3DCloud services are digital services activated instantly after payment confirmation. Therefore:
- 14-day withdrawal right DOES NOT APPLY
- Refunds are NOT provided
6. Subscription Period and Renewal
- 3DCloud offers annual subscription plans only
- Subscriptions do not auto-renew
- Manual renewal is required at the end of the annual period
- Service remains active during the subscription period; no refund for remaining time
7. Warranty
Legal warranty period does not apply to digital services. However, technical support is provided for issues.
8. Complaints and Disputes
- Company: [email protected]
- Consumer Arbitration Board: For disputes below the amount determined by Ministry of Trade
- Consumer Court: For disputes above the determined amount
9. Other Documents
The following documents are also provided for your review before purchase:
CONFIRMATION: I have read and understood this pre-information form and wish to proceed with the purchase.
Last updated: January 2026